Troubleshooting SQL

What problem are you having?

Unable to create db file object

Cause: It occurs when HC is unable to create database file on SQL server.

Solution: Host should check if SQL DMO is installed or not.

 

Unable to create the database object

Cause: It occurs if HC is unable to create database object in SQL server.

Solution: Check that database with same name does not exists already and make sure that SQL DMO is installed properly.

 

Unable to get the User object for the database

Cause: This problem occurs if HC is unable to get the user name and password associated with database.

Solution: Host should check if SQL DMO is installed or not.

 

Unable to connect to SQL server

Cause: It occurs if HC is unable to connect to your SQL server.

Solution: Host should check the following settings.

If reseller and web admin users see the above errors they should contact their host.

 

 

If your problem does not solve, please contact us.