Troubleshooting Permissions

What problem are you having?

Cannot display the list because file system is not NTFS for the selected folder

Cause: It occurs when the file system is not NTFS on the drive where your root folders are created.

Solution: Host has to convert file system to NTFS. If reseller or web admin see this error, they should contact their host.

 

Internal Failure

Cause: It occurs when system is unable to get or set the security information for file \ folder.

Solution:change the anonymous user for HC virtual folder AdvAdmin from IUSER_Machine to the AdvWebAdmin.

 

Could not get security information for the user

Cause: It occurs when system is unable to get or set the security information for file \ folder.

Solution:change the anonymous user for HC virtual folder AdvAdmin from IUSER_Machine to the AdvWebAdmin.

 

Could not set the entries in ACL

Cause: It occurs when system is unable to set entries in ACL for the selected path.

Solution:change the anonymous user for HC virtual folder AdvAdmin from IUSER_Machine to the AdvWebAdmin.

 

 

If your problem does not solve, please contact us.