Cause: There could be some memory process is hanging the service.

Solution: restart iisadmin service.
To restart service write net stop iisadmin and net start iisadmin at command prompt.

 

Cause: This problem occurs ifADSI is not installed on the system.

Solution:

• Host should check if  ADSI is installed on the system or not.

• If ADSI is installed, and still the site is not being updated, then check if the folders for the domain are being created or not (folders are created with the same name as of domain in WWroot for you sites). If folders are created and the site is not being updated then report the problem to us.

• If the domain folders are also not created, then check the database connection. Make sure that DSN string, login and password for HC database is correct in Settings utility.

• Data Access Binaries (MDAC_TYP.EXE) might be corrupt, you should reinstall the binaries.

 

Cause: This error occurs if HC is unable to create mail domain for the site. The reason could be either COM object failure or database failure.

Solution:

• Register AdvMail.dll and AdvDSN.dll, present in DLL folder in HC install path. Use command regsvr32 dllName to register the dll.

• Check the database connection in HC settings. The DSN name for HC is HCDatabase (unless specified different name during or after setup), and it should point to AdvWebAdmin.mdb (For MS Access) in HC install path, or point to SQL database for HC.

 

Cause: This error occurs if the anonymous user for virtual directory (AdvAdmin) for HC is not a member of administrator group.

Solution: Host must change the anonymous user from IUSER_Machine to the AdvWebAdmin user for the HC virtual directory.

 

Cause: This error occurs if Default Application is not created in IIS for the virtual folder you are trying to access.

Solution:

1. Open Microsoft IIS Management Console.

2. Click on the domain created via HC, right click on the Admin virtual folder and click on Properties.

3. Click on Virtual Directory tab and click the Create button under Applications Settings.

4. Click Ok to apply the setting.

 

Cause: You might not have permission to view this directory or page using the credentials you supplied.

Solution:

1.Enable Anonymous access on the site / virtual folder.

2. Enable Read permission the site / virtual folder through IIS Manager.

3. The IP from which you are accessing the page is blocked in IIS. Remove the IP from the IIS block list.