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Customer Support
Frequency Ask Questions (Linux FAQ)

1. How do I get support?

a. See online manual http://www.inetwebhost.com/customer.htm

b. Fill out this form http://www.inetwebhost.com/support.htm

2. Are there any setup fees? 

No, there are no setup fees involved with account setup.

3. How can I register/transfer my domain?

You can register your domain by going to http://www.inetwebhost.com/cgi-bin/reg_system2.cgi. The default technical information
that is entered for your domain will point it correctly to the Siam Inet servers.

To transfer your domain you will need to change the following information:
Primary Hostname: ns1.webhostingsiam.com
Primary IP Address: 216.40.243.161 
Secondary Hostname: ns2.webhostingsiam.com
Secondary IP Address: 216.40.243.201

4. When I get an account with you will http://mydomain.com and http://www.mydomain.com point to my site?

Yes, you can access your site with or without the www.

5. How can you offer such low prices?

We only charge people for the services they use. Some other
hosting companies give you more space or bandwidth than you
would ever need, and they charge you for all of it, regardless of if
you use it. Our packages are smaller so you don't have to buy a
big package you will not use. 

6. How long does a new domain take?

Up to 2 days. You will know when your site was approved by
typing the URL and the site works. We only contact you if there is a
problem with the name.

7. Why was my site deleted?

Spam , Adult , Hacking and Credit card fraud are deleted with no warning.

8. What is the path to Perl? 

/usr/bin/perl

9. What is the path to Sendmail? 

/usr/sbin/sendmail
Depending on script configuration you may have to use
/usr/sbin/sendmail -t

10. How can I look up for a domain records in the Registrar database? 

You can use WHOIS tool at  http://www.inetwebhost.com/php/whois/

11. How can I check my email via web browser (Web Based Email)? 

You can access to your email via web browser at  http://webmail.yourdomain.com

12. How do I setup a Counter? 

Please see instruction at http://www.inetwebhost.com/manual/counter.htm 

13. How do I use Formmail? 

Please see instruction at http://www.inetwebhost.com/manual/formmail.htm 



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